HASSANI , A.; BOUKETIR, D. . . Measuring the Service Quality Gape in Commercial Banks: A Case Study of a Sample of Commercial Banks Customers in Oum El Bouaghi . Journal of Finance & Corporate Governance, [S. l.], v. 3, n. 2, p. 24–41, 2019. DOI: 10.54960/jfcg.v3i2.43. Disponível em: http://review.univ-oeb.dz/ojs.jfcg/index.php/jfcg/article/view/43. Acesso em: 3 feb. 2025.